Client Service Representative

Client Service Representative

Federated Hermes Career Opportunity #9341

Warrendale, Pennsylvania – Hybrid location (office/remote)

Federated Hermes, Inc., a global leader in active, responsible investment management, is seeking a Client Service Representative for our Warrendale, Pennsylvania office.

In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated.

What you can expect:

• Responsible for understanding the process requirements for each of the markets, to include, legal requirements, product knowledge, forms, applications, client authority for account access, and literature
• Respond accurately and efficiently to client inquiries and service client requests by clearly communicating verbally and/or in written form
• Analyze research and resolve all client account-level inquiries and maintain contact with customers to provide updates and final resolution
• Provide fund and product information to clients

What we are looking for:

• High School Diploma or equivalent required; Associate or Bachelor degree preferred
• 2 years of comparable customer service experience in lieu of degree, or 1 year of relevant financial services experience
• Basic understanding of mutual funds, financial terms and investment products preferred

About Federated Hermes:

For nearly 70 years, Federated Hermes (FHI) has provided world-class investment solutions to financial professionals in the United States and around the world.  Federated Hermes’ employees have defined the qualities of the company’s success over the decades: a reputation for integrity and excellence, a commitment to customers and employees and a history of longstanding client relationships.  While each market cycle brings new opportunities and challenges to the company, Federated Hermes continues to foster employee commitment to excellence in the investment management industry.

For consideration, please visit our company website and reference job #9341

For additional information, please visit FederatedHermes.com

Federated Hermes, Inc. offers a competitive salary and benefits package along with a professional environment.

Only those candidates in whom we have an interest will be contacted.

We are interested in qualified candidates who are eligible to work in the United States. However, we are not able to sponsor visas.

EOE – Including Disability / Vets

Federated Hermes is committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to Federated Hermes. As part of the firm’s equal employment opportunity statement, Federated Hermes will also take affirmative action to ensure that minorities, females, veterans, and qualified people with disabilities are considered for employment and promotional opportunities.